1 - Is the item in stock?
Yes - this item is in stock and available for immediate dispatch - except therapy tables where occasionally they is a lead/wait time depending on stock.

2 - Does the price shown include GST?
Yes - all prices shown on the website include GST (where applicable).

3 - Can I upgrade my delivery to a faster delivery service?
Yes - We offer 'Standard' or 'Express' post.

Please ensure you provide an address where someone can sign for the order.

4 - Do you give medical advice?
As a company we are more than happy to help our customers as much as we can.

PLEASE NOTE - We cannot offer any medical advice as we are not medically trained. If you have been recommended to purchase a product for a medical condition, please consult your Therapist before placing your order.

5 - Can I have an order sent to an alternative address to the billing address?
Yes - when you enter the checkout area, and you enter your invoice/billing address details there is a box that you can tick. Tick the box it will open up another area where you can enter the delivery address of where you wish the parcel to be delivered too.

6 - What happens if I want to exchange/return an item I have purchased?
If you contact us within 7 days of reciept of your order, we would be more than happy to either offer you a refund on the purchase price or exchange the product for you. You must obtain a returns/exchange number before any goods are returned. For all information on exchanges and refunds please view our 'terms and conditions' on our website.